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Transactions Policy

 
The NCFIC maintains industry standards for internet security and privacy.

PRIVACY POLICY:

“We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.”

SECURITY POLICY

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”

REFUND POLICY

“All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.”

SHIPPING POLICY

“Your items will ship out within five days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS), or Federal Express (FedEx). If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require overnight or 2 day shipping, please email us at dbrown@ncfic.org for charges.”
 
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state
orders will be charged 7.8% sales tax.